What we collect.
When you browse, contact us or place an order, we may receive information such as your name, email address, shipping and billing address, order details, communications with us, and technical information associated with use of the website.
Payment checkout is processed by Stripe. We may receive transaction status, order and customer information needed to fulfill the purchase, but we do not need to receive your full payment-card number from Stripe's hosted checkout.
Early access and product emails.
If you join the Hexonumia early-access list, we store the email address you provide together with basic signup context such as the page or collection interest associated with the form. We use that information to send launch, collection and product-release communications you requested. You may unsubscribe from marketing email at any time.
How we use information.
- To process, fulfill and support orders.
- To communicate about purchases, shipping, returns and support.
- To prevent fraud, abuse and security problems.
- To operate, troubleshoot and improve the website and products.
- To comply with legal, accounting and tax obligations.
Who may process information.
We may share or permit processing of information with service providers that are reasonably necessary to operate Hexonumia, such as payment processors, website hosting providers, shipping carriers, analytics providers if enabled, and professional advisers. We may also disclose information when required by law or to protect legal rights and safety.
We do not sell personal information.
Hexonumia does not sell customer personal information for money. If our data practices materially change, this policy will be updated before those new practices are applied as required by law.
Cookies and technical data.
The website and its service providers may use cookies or similar technologies that are necessary for site operation, security, checkout or measurement. If we later add advertising or non-essential tracking that requires additional notice or choice, we will update the site's controls and this policy.
Data retention.
We keep information for as long as reasonably necessary for the purposes described above, including order fulfillment, customer support, fraud prevention, accounting and legal obligations. Retention periods can vary depending on the type of record.
Your requests.
You may contact us to request access to, correction of, or deletion of personal information we hold about you. Some records may need to be retained when required for legitimate business or legal purposes.
Children.
This website is not directed to children under 13, and we do not knowingly seek personal information from children under 13 through the website.
Contact.
Privacy questions can be sent tosupport@hexonumia.com.